General policies & regulations

To maximize customer satisfaction regarding product quality and services, Intech Robotics is constantly improving our customer policies with the following commitments:

  • Always providing customers with the highest quality products.

  • Products are manufactured using advanced, high-tech processes for maximum efficiency in use.

  • Prestige is our top priority; we always stand by our customers to understand their needs.

  • Alongside high quality and competitive pricing, we offer perfect pre-sales and after-sales services.

REGULATIONS ON THE OBLIGATIONS OF SELLERS AND BUYERS

– Obligations of the Seller:

  • Consult and provide all product-related information to ensure the buyer understands and can effectively utilize the services.

  • Deliver the complete range of products to the buyer on time and in the correct quantity once the buyer has fulfilled all payment requirements.

  • Support the buyer in resolving complaints, inquiries, and technical difficulties during product use.

  • Provide all relevant payment documents such as receipts, invoices, etc., for the total amount placed by the buyer during the month as requested.

– Obligations of the Buyer:

  • Strictly follow the procedures and regulations related to the services as specified by the seller.

  • Make full payment to the seller according to the purchase order, including all required documents and invoices (if any).

  • Support and provide complete information to the seller regarding transactions upon the seller's request.