Warranty policy

We are committed to providing PROFESSIONAL – RAPID – TRANSPARENT warranty services to ensure our customers' equipment and automation systems always operate stably and achieve peak performance.

 

A. Warranty Regulations

  • Equipment is still within the warranty period

  • Defects arising from the manufacturer or technical errors

  • Equipment is used strictly according to the operating instructions

  • No signs of external impact causing damage to the equipment

B. Warranty Exclusions

  • Equipment has exceeded the warranty period

  • Damage caused by improper use or following instructions incorrectly

  • Unauthorized disassembly or repair of the equipment

  • Damage due to natural disasters, fire, explosion, or impact

  • Damage caused by unstable power supply

Warranty Process at Intech Robotics

Intech Robotics Warranty Process

 

Warranty Methods

On-site Warranty

  • Industrial Robots

  • Production Lines

  • Automation Systems

Technical Center Warranty

  • Electronic Components

  • Controllers

  • Small Devices

Remote Technical Support

  • Remote System Inspection

  • Troubleshooting Guidance

  • Operational Optimization